Privacy Policy

1. Introduction

GoNinja Sports Center is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and services.

2. Information We Collect

• Personal Information: Name, contact details, date of birth, emergency contact, and payment details when you register at our center.
• Usage Data: Information about how you interact with our website and mobile app, including booking history and preferences.
• Device Information: IP address, browser type, and operating system used to access our services.

3. How We Use Your Information

‍We use your personal data to:

• Process registrations and manage memberships.
• Facilitate trial session bookings through the mobile app.
• Improve our services, website, and app.
• Send important updates, including changes to policies or schedules.
• Respond to inquiries and provide customer support.
• Comply with legal obligations.

4. Data Protection & Security

• We implement strict security measures to safeguard your personal information.
• Data is stored securely and accessed only by authorized personnel.
• We use encryption and other industry-standard practices to prevent unauthorized access or data breaches.

5. Data Sharing & Third Parties

• We do not sell or rent your personal data to third parties.
• Data may be shared with service providers for essential business functions (e.g., payment processing) under strict confidentiality agreements.
• We may disclose information if required by law or to protect the safety of our customers and staff.

6. Your Rights & Choices

• You can request access to, correction of, or deletion of your personal data.
• You may opt out of marketing communications at any time.
• You have the right to withdraw consent for data processing, subject to legal and contractual obligations.

7. Cookies & Tracking Technologies

• Our website and app may use cookies to enhance user experience and track site usage.
• You can manage cookie preferences through your browser settings.

8. Policy Updates

GoNinja reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website with the revised effective date.

9. Contact Information‍

For any questions or concerns about this Privacy Policy, please contact us at.

Email: info@goninja.qa

Whatsapp Number: +974 3999 6039